Privacy Policy

Last Updated: April 6, 2026

1. Introduction

Welcome to CruisePing (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.

By using our website (https://cruiseping.com) and our authentication services, you consent to the data practices described in this policy.

2. Information We Collect

A. Personal Information You Provide We collect personal information that you voluntarily provide to us when you join our waitlist, sign up for an account, or contact us. This includes:

  • Email Address
  • First Name (optional)

B. Information from Third-Party Social Logins If you choose to register or log in to CruisePing using a social login service (such as Google, Apple, or Facebook), we collect specific information from that provider to facilitate your account:

  • Public Profile Data: This typically includes your verified email address, name, and profile picture (avatar) URL.
  • Purpose: We use this data strictly to create your account, identify you on our platform, and personalise your “My Account” dashboard.
  • Control: We do not have access to your private social media data, friends lists, or the ability to post on your behalf. You can unlink your social account from CruisePing at any time via your social provider’s security settings.

C. Information Automatically Collected When you visit our website, our servers automatically collect standard technical logs, including your IP address, browser type, device type, and referring URLs. This is used for security and internal analytics.

3. How We Use Your Information

We use the information we collect to:

  • Deliver “Pings”: To send the cruise price alerts and newsletters you have requested.
  • Account Management: To maintain your secure, passwordless login session.
  • Personalisation: To display your saved deals and preferences in your dashboard.
  • Website Security: To monitor against malicious traffic or hacking attempts.
  • Affiliate Tracking: To ensure referral attribution when you click a link to a cruise partner.

4. Passwordless Authentication & Security

To enhance security and user experience, CruisePing utilises a passwordless authentication system.

  • Magic Links: When logging in via email, we send a secure, one-time-use link to your inbox.
  • Security: Because we do not use traditional passwords, we do not store password hashes on our servers, significantly reducing the risk of credential theft.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience:

  • Authentication Cookies: Used to keep you logged into your account across browsing sessions.
  • Analytics Cookies: We use Google Analytics (anonymised) to understand site usage.
  • Affiliate Cookies: We use tracking cookies from partners (such as Commission Junction). If you click a link to a cruise line, a cookie is placed on your browser (typically lasting 30–90 days) to attribute commissions.

6. Third-Party Disclosure

We do not sell or rent your personal data. We share data only with trusted partners necessary for our operations:

  • Email Service: Brevo manages our email list and sends your magic login links.
  • Hosting: Hetzner Online GmbH provides our secure servers.
  • Authentication Processing: We use VentraConnect to securely process social and passwordless logins.
  • Affiliate Networks: Technical data is shared with networks like CJ to track referrals.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you with cruise alerts. If you delete your account or unsubscribe, your data is either deleted or permanently suppressed.

8. Your Data Rights (GDPR & CCPA)

You have the right to:

  • Access & Rectification: Request a copy of your data or have inaccurate information corrected.
  • Erasure: Request that we delete your account and personal data.
  • Withdraw Consent: You can “Unsubscribe” from any email or disconnect social providers at any time.

9. Embedded Content

Articles on this site may include embedded content (e.g., videos, charts) which behaves as if you visited the third-party site directly. These sites may collect data about you in accordance with their own policies.

10. Contact Us

If you have questions about this policy or wish to exercise your data rights, don’t hesitate to get in touch with us at: contact@pingmedia.net